COLLECTING OF PERSONAL DATA OF THE USER
The data collected in the form is exclusively for the processing of users' requests and if allowed to send Marketing actions.
USE OF DATA COLLECTED FOR DIRECT MARKETING (NEWSLETTERS)
Only Direct Marketing messages will be sent to users who give their express consent to and are on the form. The data collected are not sold or made available to third parties.
ACCESS TO COLLECTED DATA
Only the data controller (D.C.) has access to this data which is not disclosed to third parties except as required by law. The D.C. is Nitsan Elmalam and can be contacted by +41 (0)24 423 55 55 or by the .
The collected Data is kept in a database until processed. If there is consent for use in Direct Marketing, they are kept for 36 months until their final disposal. These can be disposed of at the request of the User at any time.
In the case of data from individual customers they are kept for 10 (ten) years if any invoice exists and for those customers that have no invoice, they will be kept during the max of 3 years.
COOKIES & DATA POLICY
WEBSITE DATA & COOKIES
The only data used and kept is for statistics analysis of the “country” of the person accessing our site. No more data is kept or used from these cookies.
ANDROID & IOS
We collect data from devices who have our applications installed to perform some actions regarding the usability and performance issues related to the use of our platform.
This data is processed automatically without human intervention and used to improve our products and features on those devices.
We collect GPS data from our Mobile applications when they scan a label to perform a validation of the order and the location of it regarding the shipping address.
At Lamina we have several security technics such as backups, segregated access. Special access is given only by the TOP MANAGEMENT.
All information is anonymized and encrypted to protect from hacker to see and use it.
The database that stores customer data is encrypted. Access to the database is based on the LeastPrivilege Administrative Model.
Accounts are stored in Auth0 service. Only a hash of the password is stored in Auth0. Personnel has no way to retrieve the customer's password.
Credit Cards data is never collected. Credit Cards payment are handled pay the Six Payment Services.
All data concerning our customers, vendors and employees are kept and protected by all above security technics and we maintain a strict policy of access to that information.
Only the Data Controller has access to the information and can perform all operations needed or asked by the owner (customers, vendors and employees) of the information.
The owner of the information has rights to their data and can ask to:
Modify - Correct several errors or update the data
Transfer - This data can be transferred to another entity by several means (USB Stick, XML, …)
Delete - This action is only possible if no legal or fiscal issues are demanded on these data.
The D.C. must respond to the owner’s request in 30 days (maximum) and if the action cannot be performed, D.C. must inform the requester of the reason accordingly.